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View salary and benefits informationInteracts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Makes advance reservations and handles special requests. Issues invoices and collects room fees. Handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works independently within established procedures associated more...
Interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Makes advance reservations and handles special requests. Issues invoices and collects room fees. Handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has a more...
Supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive proces more...
Manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Requires an associate degree or equivalent. Typically reports to a hotel manager. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are more...
There is currently no job description for Front Desk Agent. Be the first to submit the job responsibilities for a Front Desk Agent.
Manages the front office personnel. Ensures quality customer service, oversees the daily operation of services for the casino and the execution of contracts, deposits, and billing. May require a bachelor's degree in area of specialty. Typically reports to a director. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under superv more...
The Casino Front Office Manager ensures quality customer service, oversees the daily operation of services for the casino and the execution of contracts, deposits, and billing. Manages the front office personnel. Being a Casino Front Office Manager typically reports to top management. May require a bachelor's degree in area of specialty. The Casino Front Office Manager supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional a more...
Assists with the supervision of the front desk including personnel and operations. Ensures friendly, prompt and quality customer service. Coordinates daily service and administrative activities. May require a bachelor's degree. Typically reports to the front office manager. Typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. more...
The Front Desk Coordinator II completes security procedures such as issuing badges or visitor passes. Greets visitors and maintains visitor logs. Being a Front Desk Coordinator II responds to internal and external inquiries. Performs administrative activities such as booking meeting rooms, arranging transportation, receiving and sending mail and packages. In addition, Front Desk Coordinator II may provide back up for clerical projects or route phone calls. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Front Desk Coordinator II works under moderate sup more...
The Front Desk Coordinator III completes security procedures such as issuing badges or visitor passes. Greets visitors and maintains visitor logs. Being a Front Desk Coordinator III responds to internal and external inquiries. Performs administrative activities such as booking meeting rooms, arranging transportation, receiving and sending mail and packages. In addition, Front Desk Coordinator III may provide back up for clerical projects or route phone calls. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Front Desk Coordinator III works independently more...
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